Does my telephone number have to change?

A: No! You can keep your landline number with VoIP. With number porting your telephone contact numbers are spread throughout your website, advertising, social media, and printed material. Switching to a VoIP cloud service in that respect will be seamless and trouble-free.

Better yet, all the business desk phones can instantly route callers to smartphones. Remote and mobile workers can access every convenient and important feature they enjoy in the office, such as call transfer, caller ID, etc. VoIP adds a tremendous communications dimension to the standard desktop and is the strongest link in the aforementioned unified communications system.

What are some other advantages of VoIP Cloud Technology?

A: Now that you know you can keep your existing phone number, let’s take a look at the other 8 advantages a VoIP phone system offers:

1. Lower costs

Aside from the fact that telephone communications over the web are cost-free, NEC hardware leasing bypasses capital investments for a truly turnkey operation with no big cash outlay.

2. Flexibility

Whether your business is a cost-conscious nonprofit or a billion-dollar insurance company in the New York, New Jersey tri-state area, there is a VoIP installation plan that can be scaled to meet your needs. The beauty of cloud services is the scalability and the economy of only paying for what you need.

3. Reduce demands of in-house resources

VoIP is one of the oldest players in the managed services industry. The idea is to outsource maintenance, troubleshooting, and upgrading to allow in-house people to tend to the core business.

4. Operating expense vs. capital expense

In addition to the lower costs of leasing, the advantage of minimizing capital expenses is that operating expenses are known budget items that make costs predictable and manageable. A cloud telephone system is a known operating expense. The system can be upgraded without additional capital investment.

5. Mobility

With VoIP services, your people can take its robust communications features to their home office or on the road. Their iPhones, Androids, or laptops keep them close and collaborative.

6. Remote collaboration

VoIP removes geographical boundaries for businesses with multiple locations as well as workers still quarantined because of the COVID-19 pandemic. VoIP can be integrated with popular Internet video conferencing applications, and it can be seamless.

7. High-quality telephone support

Installing a VoIP business telephone system brings everything–the network infrastructure as well as responsibility for quality performance–into the realm of the aforementioned managed services, outsourced to experts who provide that high-quality telephone support.

8. Connecting your people

Your people are your most valuable and irreplaceable assets. They have a hierarchy of needs, which include self-actualization and a desire to contribute, socialize, and collaborate. VoIP communications can help breakdown silos of personal and professional isolation simply by making it easier to see and talk with each other.

Key Takeaways:

• Your telephone number does not have to change if you switch to VoIP cloud technology.
• VoIP cloud technology offers an abundance of features such as flexibility, lower costs, mobility, remote collaboration, and more.

Thinking about upgrading to VoIP Cloud Technology?

Voicecom Plus is here to help! Contact us today and we will be glad to discuss your business needs and create a customized package to fit your business goals.

The post What Happens to my Existing Telephone number if I Switch to the Cloud? appeared first on Voicecom Plus.

What is a Hybrid Worker?

A hybrid worker is someone whose work week schedule is partly at the office and part remote. However, the details tend to vary from company to company. The overall goal is to create a schedule that allows employees to remain safe and comfortable while also having the space and resources to complete their workload in a timely fashion.

Characteristics of a Hybrid Office Model

If you are setting up a new hybrid office system, you should ensure that it provides your employees with the following for the most beneficial experience:

• Simplicity: Although it might take some time to implement and adjust to this method, the process seems to go into autopilot once it is in place.
• Flexibility: Since you are allowing some or all of your employees to work from home, the schedule should be set in a convenient and flexible way for your employees. In other words, the system should allow your employees to choose at least some of the hours/days they will be working as well as where they work.
• Consistency: Lastly, your employees, vendors, etc., should still be able to contact you at the same email and phone number as they had before. They should also be able to visit and reach people during the same hours as before.

How Voicecom Helps Support Hybrid Workers

Given that Voicecom offers products and services such as the NEC office phone system, we often play a significant role in various companies’ abilities to support hybrid workers. No matter where your employees are working, with the help of an NEC office phone system, you can create an effective, collaborative community.

NEC Office Phone System Benefits:

• Increased Call Functionality: NEC phone systems make calls more productive. 
• Telecommunication: Another benefit of using an NEC office phone system is that it helps facilitate telecommunication. This can help both employees and companies make and save more money.
• Staying Connected: Lastly, the hybrid worker method allows your employees to stay connected. They are able to chat, mail, and use other tools that enable them to communicate instantly and stay connected throughout the workday.

Key Takeaways:

• The changing business climate has caused companies to use a hybrid method.
• Using an NEC phone system allows companies to stay connected, telecommunicate, and boost call functionality.
• Hybrid office models should be simple, consistent, and flexible.

If you are an employer looking to provide your employees with a hybrid work experience, we’re here to help. Voicecom allows everyone in the company to access the business telephone system from work or their personal desktop helping you facilitate business communications between in-office and remote workers. Contact us today for a quote and more information.

The post How Voicecom Helps Support Hybrid Workers appeared first on Voicecom Plus.

How Does the Cloud-Based Phone System Work?

Our most effective cloud-based phone system in NJ supports Voice Over Internet Protocol (VoIP), which offers greater flexibility and connectivity for communication than what you’ll see from your local phone company.

Our cloud-based solution is not only less cumbersome and more reliable than more traditional systems, but it’s more cost-effective, secure, and scalable. A cloud-based communication system supports a range of options, from chat, SMS messaging and videoconferencing to collaborative document sharing, call forwarding, and smart directories.

Benefits of Cloud-Based Phone System

With a cloud-based system, consider all the benefits of a hosted phone system for your small business and your team. Here are just a few of the key benefits:

• Better Customer Support: Quickly respond to requests by customers, and route them to the right person for the best support options.
• Systems Integration: Seamlessly connect your phone system to the software platforms that you use the most.
• Increased Mobility: Easily connect and take your cloud-based system with you wherever you go, with your tablet, smartphone, or laptop.
• Expansive Scalable: Adapt to accommodate the changing needs of your business and team both now and in the future.
• Reliable Security: Protect your data with cloud-based monitoring that’s secure and flexible.

With a cloud-based system, you can add on new features and adjust your capabilities for your ever-evolving requirements. It doesn’t take a ton of waiting or decision-making. It’s an easy, but secure, way to achieve the level of communication and networking you need.

How Voicecom Supports a Cloud-Based Phone System

At Voicecom Plus, we offer dedicated technical know-how, support, and consulting about cloud-based phone systems. We work with you to deliver exactly what you need, but we also guarantee the most reliable cloud-based system for your business, with 24/7 service. It’s the logical solution you and your team need when they need it the most, but it’s also a sophisticated option that continues to meet your needs in the future.

Key Takeaways:

• A cloud-based solution is less cumbersome and more reliable.
• Add on new features and adjust your capabilities for your ever-evolving requirements.
• It is more cost-effective, secure, and scalable.
• A cloud-based solution supports compliance requirements.
• Options include chat, SMS messaging, and conferencing to call forwarding, smart directories, etc.

Cloud-based communications support centralized and collaborative options for business networking and workflow. It’s the reliability, efficiency, and flexibility that’s now more important than ever, to empower your team. High-quality cloud-based systems are faster, more automated options for communication. Ready to get started? Contact us today for a quote and more information about the top cloud phone systems today!

Call Voicecom Plus at 201-512-3900 to Schedule Your Free Consultation Today!

The post Cloud-Based Phone System appeared first on Voicecom Plus.

Do VoIP phones work without internet?

A: Voice over Internet Protocol (VoIP) is a cloud phone system. When the network fails users will lose telephone communications. However, with alternatives like emergency rerouting and mobile service, VoIP phone services can continue without the internet.

What are some VoIP failovers if the internet crashes?

A: Planning can be the insurance against interrupted telephone services. The internet can fail through natural disasters, service provider outages, hardware breakdowns, human error, cyber-attacks, etc.

If a business experiences an internet outage, it can have bigger continuity issues that could only be addressed through restored telephone services. So, restoring telephone services must be the first step in disaster recovery planning.

Here are three things a business can do to get their VoIP phones back online:

1. Have a backup or alternate Internet service provider (ISP)

Having a separate broadband Internet connection is a popular and safe solution to losing VoIP telephone service if the connection goes down. In these days of almost total reliance on the Internet, most businesses simply cannot afford any Internet downtime.

With two ISPs, the business can split network loads into service to the VoIP and another for business computers. If the VoIP-supporting ISP loses the load, the business can switch to the ISP that is still online.

At Voicecom Plus, we can send calls to cellphones as a backup service and alternate ISP Routing.

2. Select a system that has built-in call continuity and redundancy.

Look for features that automatically send calls to pre-positioned mobile phone numbers if the Internet service fails. This feature is known as mobile-ready VoIP and allows employees to access the VoIP system regardless of what kind of mobile device the user has.

Mobile-ready VoIP systems have all the call features available on VoIP handsets. When the calls are routed to the mobile device, caller ID, call forwarding, and call-waiting features appear on the user’s smartphone.

Then there is disaster routing. When the system detects a failed connection to the VoIP, the call can be routed to other systems. The routing can be to another private telephone network or cell phone numbers specified by the user.

3. Set up a VoIP backup between the private telephone network and the local internet cable.

Again, businesses need redundancy in their connection to the Internet. In the same way as having an alternate ISP can provide another path to the cloud, having a backup at the point where the private telephone network connects with the local Internet cable safeguards against the loss of Internet service.

The cable that runs into the local business can be damaged. The redundancy ensures that there is not just a single point of connection between VoIP and the internet service.

What else to look for besides redundancy

VoIP can be the anchor of a unified communications system to give teams every tool they need to communicate throughout their actual or virtual working environment. Look for flexibility in supporting a mobile or telecommuting workforce. Calls should be routed based on the presence of the employee. Calls should be integrated with instant messaging, video conferencing, and popular applications like Microsoft Outlook.

Key Takeaways:

• A VoIP phone system can work without the internet with alternatives like emergency rerouting and mobile services.
• Having a backup or alternative ISP and selecting a system that has built-in call continuity are some of the VoIP failovers to have installed if the internet fails. 

Thinking about upgrading to VoIP?

Voicecom Plus is here to help! Contact us today and we will be glad to discuss your business needs and create a customized package to fit your business goals.

The post What Happens to the Cloud if the Internet Fails? appeared first on Voicecom Plus.