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5 Features to Love about Unified Communications

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Unified Communications is the wave of the future. It’s a must-have investment because it supports all your business needs in ways that you may not even fully appreciate yet. It not only allows you to communicate with your team quickly and effectively and supports flexible, collaborative, and cost-effective innovation. 

Unified Communications as a service is growing by leaps and bounds as all forecasts point toward ever-greater reliance on mobility and flexible communication networks. Right now with the COVID-19 pandemic, most employees are working from home and need to be constantly connected. Unified Communications is the solution we all need and Voicecom Plus is here to help.

Unified communications features and benefits, advantages of unified communications, business productivity, cloud based, collaboration

Unified Communications

Unified Communications, at its core, describes the flexible integration of voice, instant messaging, web & video conferencing, mobility, speech recognition, call control, email, audio, etc. All of these features taken together help to automate and improve your overall business processes while reducing latency, eliminating problematic dependencies, and better managing workflow.

Unified communications features and benefits support consistent user experience and interface, but it also helps to reduce costs and ensure that you offer a better customer service experience to your clients, employees, and guests. At Voicecom, we offer flexibility and scalability to make your business as future-proof as possible.

What are the 5 Top Features to Love?

The advantages of Unified Communications are plentiful. It not only offers innovative features you’ll love, but it offers business productivity solutions.

1. Conferencing/Instant Messaging

It allows you to connect and communicate with colleagues and clients in a way that works best for using instant messaging, chat, team chat, video conference, and much more.  

2. Rich Presence

Gauge the availability of your coworkers and colleagues and set up a meeting that syncs with everyone’s schedules. It is the perfect feature for your busy work life.

3. Smart Directories/ Contact Center

Look up the profile for any customer or colleague. Then, call, schedule an appointment, or interact with the person.

4. Softphone

Send and receive calls via your favorite VoIP application on your computer, with greater flexibility for the conference and video calls.

5. User Mobility

Communication is seamless and reliable across all your main devices, with application sharing and unified messaging.

What’s the Next Step for Effective Unified Communications?

At Voicecom Plus, we offer the products and services that help you manage and control even your most challenging communication situations. We go above and beyond to provide the knowledgeable consulting, technical know-how, and dedicated support you need. You can’t go wrong with our Unified Communications services!

  • Voicecom supports collaboration and cost-effective innovation.
  • We automate and improve your overall business processes while reducing latency, eliminating problematic dependencies, and better managing workflow.
  • Voicecom offers flexibility and scalability to make your business as future-proof as possible.
  • We guarantee reliable cloud-based communication services, 24/7.

We pride ourselves on our ability to offer the best service, with cost-effective rates to meet even the most strict budgetary requirements. When you call, ask for a free consultation about Unified Communications. We’ll answer your questions, walk you through our entire onboarding process, and make sure you’re all ready to go so contact us today.

Call Voicecom Plus today at, 201-512-3900!

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