Modern businesses need more than a traditional phone system. Teams communicate through calls, video meetings, messaging, and collaboration tools every day. Intermedia Unite brings all these capabilities together in one secure, cloud-based platform, helping your team stay connected and productive wherever they work. At Voicecom Plus, we help businesses implement and manage Intermedia Unite solutions that streamline communication, improve collaboration, and support growth.
Contact us today to learn how Intermedia Unite can transform your business communication
What Is Intermedia Unite?
Intermedia Unite is a unified communications platform that combines business phone services, video conferencing, messaging, file sharing, and collaboration tools into one easy-to-use system. Instead of juggling multiple applications, your team can handle everything from one platform, on desktop, mobile, or desk phones. With Intermedia Unite, your business gains a modern communication system designed for flexibility, mobility, and efficiency.
Key Features of Intermedia Unite
Cloud-Based Business Phone System
Make and receive business calls from anywhere using VoIP technology. Your team can stay connected whether they are working from the office, home, or on the road.
Video Meetings and Screen Sharing
Host HD video conferences with colleagues, partners, or clients. Screen sharing and collaboration tools make remote meetings more productive.
Team Messaging and Collaboration
Communicate instantly through team chat channels, share files, and keep conversations organized by project or department.
Advanced Call Management
Professional call routing, auto attendants, voicemail-to-email, and call forwarding ensure customers reach the right person quickly.
Mobile and Remote Work Support
With apps for desktop and mobile devices, employees can stay connected wherever they work, without losing access to business phone features.
Intermedia Unite Mobile App
The Intermedia Unite mobile app allows employees to stay connected and productive wherever they are working. Available for iOS and Android devices, the app turns a smartphone into a fully functional business communication tool. Users can place and receive business calls using their company number, join or host video meetings, send team messages, and manage voicemails directly from one application. The app also synchronizes contacts and chats across devices, making it easy to continue conversations and collaborate with colleagues on the go. With features such as presence status, call forwarding, and real-time messaging, the Intermedia Unite mobile app ensures that teams can communicate and collaborate efficiently from anywhere.
Intermedia Unite Desktop App
The Intermedia Unite desktop app provides a centralized workspace where employees can manage all their business communications from their computer. Available for Windows and Mac, the application combines calling, team messaging, video meetings, file sharing, and contact management into one interface. Users can place and receive calls through the cloud phone system, access voicemail and call history, chat with colleagues, and start video conferences with screen sharing directly from their desktop. The app also shows real-time presence status so teams can quickly see who is available, making collaboration easier and more efficient. In addition, it can function either as a softphone on a computer or as a controller for a desk phone, giving businesses flexible ways to manage calls.
Telephone systems are tailored to fit your business. This ensures that you get the exact system to boost productivity.
What do Telephones, Computers, Video Cameras, CCTV, Wireless Access Points and Overhead Paging have in common?
Voicecom Plus specializes in the design and installation of onsite paging systems. We'll engineer the best solution for your needs.
Intermedia Unite Contact Center
The Intermedia Unite Contact Center expands the Unite platform with advanced tools designed to manage customer interactions more efficiently. It allows businesses to handle communications across multiple channels (including voice calls, chat, SMS, and email) from a single application, ensuring customers can reach support through their preferred method. Intelligent call routing, customizable IVR menus, and automated callbacks help direct inquiries to the right agent quickly, improving response times and customer satisfaction. Supervisors also gain access to real-time dashboards, analytics, and reporting tools that provide insight into team performance and service levels. By combining customer interaction management with internal collaboration features from Intermedia Unite, the Contact Center helps teams resolve customer issues faster and deliver a more consistent support experience.
Why Businesses Choose Intermedia Unite
Organizations today need cloud communication systems that are flexible and scalable. Intermedia Unite helps businesses:
- Improve team collaboration
- Reduce communication complexity
- Support remote and hybrid work
- Manage all communications in one platform
- Scale easily as the business grows
Why Work with Voicecom Plus?
Choosing the right cloud communication technology is only part of the equation. Implementation, support, and expertise matter just as much. Voicecom Plus has been helping businesses deploy reliable communication solutions since 1992. Our team works closely with organizations to design and install systems that fit their specific needs. When you partner with our business phone system installers, you benefit from:
- Professional consultation and system design
- Seamless installation and setup
- Ongoing technical support
- Communication solutions tailored to your business
We ensure your Intermedia Unite system works reliably from day one.
IP Telephony is not just a matter of converting voice signals to data bits; although that is part of the process.
Our technical staff and dedicated strategic support team are available 24 hours a day 7 days a week
When your business is growing and you are moving into a more spacious location or you need to cable a building for renovations
Upgrade Your Business Cloud Communications with Intermedia Unite
If your business is ready to move beyond outdated phone systems, Intermedia Unite provides a powerful cloud communications solution that supports modern teamwork and customer communication. Voicecom Plus can help you implement the right system for your organization and ensure it delivers the performance your business needs. Contact us today to learn how Intermedia Unite can transform your business communication.