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When searching for the best business telephone systems, it’s critical to identify solutions that support your company’s operational efficiency and customer service. At Voicecom Plus, this is exactly what we provide: the best small business phone systems. We realize that the best small business phone systems merge innovation with functionality, providing features that streamline communication and enhance collaboration. With the right system in place, businesses can remain competitive and responsive in today’s fast-paced marketplace.

What is The Best Business Phone System?

Communication is one of the key functions of your business, which is why it’s so important that you have the best VoIP service for small businesses. While it’s not always easy to figure out which companies are the best business VoIP providers, we’re here to assist you. We’ll discuss how to find the top VoIP phone systems, with the features that will best meet your needs both now and in the future.

Why Is A VoIP Phone System Essential?

VoIP is Voice over Internet Protocol, which is a system often preferred for business communications. It’s designed to be simply better, more streamlined, and more effective than more traditional legacy phone systems. It’s part of your unified communications system, with secure encryption options that protect and save your chatting, voicemail, SMS, and other document-sharing functionality via cloud-based hosting.

Why Is Our Business Phone Solution the Best?

Voicecom offers the unified communication solutions you need for your business, with simple, easy-to-use integrations for web and video conferencing, voicemail, speech recognition, call control, mobility solutions, and email. Our solutions just work better to support your productivity and success. But the benefits don’t stop there:

Our VoIP Solutions Are Cost-Effective

Beyond our 90-day unconditional money-back guarantee, we offer a comprehensive quote to give you a complete overview of what our solution will cost, including installation, training, and warranty. Our goal is transparency, but we also work to deliver the most cost-effective solution for your business communication needs.

Our Customer Service Is Unparalleled

Communication is key to our relationship, which is why we offer a personal approach to our interactions with you and your company. That goes beyond timely response times and helpful consultations. We’re available to answer your questions, walk you through the process, and help you understand what we offer as part of our service options.

Our VoIP System Supports Greater Productivity

Our VoIP systems are designed to be fast and reliable, with accessible and efficient protocols that ensure greater productivity. Put more simply, our systems help to improve your communications and workflow, so you can automate your business process and better serve your customers without delay.

Our Cloud-Based Systems Support Growth

Not every communication system can easily grow with you, with scalability that doesn’t require a complete overhaul. Our cloud-based systems support your growth, while also supporting the evolution of processes that should help you to improve your operations.

Our Communications Systems Are Empowering

We work across industries, with accountants, doctors, lawyers, and schools to deliver comprehensive communication solutions. It’s not only feature-rich, but it’s also completely customizable, designed to fulfill your greatest needs.

Key Takeaways

We offer unparalleled customer service and consulting to ensure transparency and solid communication. Our cloud-based NEC phone systems offer flexibility that grows with your business as your needs evolve. Voicecom’s comprehensive service offerings support flexible solutions that are user-friendly, feature-rich, and fully customizable.

Why Partner with Us?

When you need a flexible, custom solution for your communication needs, you need a company you can rely on. That’s where Voicecom comes in. Our solutions support your needs for comprehensive business communication both now and in the future. We are simply the best, and we offer the best possible solutions in terms of cost, technology, service, and customization. Call today to find out how our business phone system installers can help you with your communication needs.

Contact Us for the Best Phone System for Your Business

Contact us today if you’re ready to elevate your company’s communication capabilities. We’re committed to guiding you towards the best small business phone systems that suit your business’s unique requirements. Whether you’re seeking a comprehensive overhaul of your current setup or need to integrate new features for enhanced productivity, our team is here to provide the expertise and support you need for a seamless transition to a more efficient and effective business phone system.

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Your business communication systems are one of the most notable areas in which you need to be vigilant. Let’s explore how this segment of your company might be costing you more money than you realize.

Communication System Hardware

Communication system hardware includes extra wires, phones, and a private branch exchange box which can get expensive when you add it all up, especially if you’re not being mindful of them. As you begin to scale your business, these costs will only increase.

Depending on your VoIP system’s budget, this could prove to be a significant financial strain for your company.

Additional Features

Business communication systems include features such as; voicemail, auto-attendant, call forwarding, and more! While some of these features might be necessary for your company, others might be superfluous. You should take the time to evaluate which features you actually need and which ones you can do without. Otherwise, you could be wasting a lot of money on features that you’ll never use.

Maintenance and Support

Most business communication systems will come with some sort of maintenance and support package. This is designed to help you keep your system up and running in case of any technical difficulties. However, these services can be quite costly, sometimes totaling hundreds of dollars per month.

Downtime

One of the biggest problems with many business communication systems is that they are often prone to downtime. This can be incredibly frustrating for you and your employees, as it can drastically cut into your revenue and sales numbers. In some cases, this downtime can even lead to lost customers. Thus, you must choose a business telephone system provider that you can rely on.

What Should I Look For in Affordable Business Communication Systems?

First and foremost, you want to find a reliable system provider like Voicecom Plus! They won’t cause you any headaches in terms of downtime and will be understanding of your budget. Finally, you want to find a system that comes with all of the features and functionality that specifically fit your business needs.

Key Takeaways:

• Communication system hardware includes extra wires, phones, and a private branch exchange box which can get expensive when you add it all up.
• Downtime can drastically cut into your revenue and sales numbers. 
• Finding a reliable system provider like Voicecom Plus can help you save time and money.

Contact Voicecom Plus Today!

With so many different business communication systems on the market, it can be tough to know where to start. The good news is that the above guide will help ensure that you integrate the best business mitigation systems for your business, so you don’t end up paying more for what you need. Want to learn more about what Voicecom Plus has to offer? Feel free to get in touch with us today and see how we can help!

The post Your Business Communication Systems Might Be Costing You More Than You Know appeared first on Voicecom Plus.

1. The Cloud Liberates You and Your Team

Wouldn’t it be nice to tap into the power of the cloud without worrying about managing it? In fact, you won’t even have to worry about monitoring the cloud when you do business with the right cloud service provider. Monitoring services are available 24 hours a day, 7 days a week so you and your team are liberated to focus on what you do best as opposed to worrying about tech challenges.

2. An Abundance of Features

The best cloud communications for businesses have intuitive and highly effective user interfaces. Even if you and your team are not tech wizards, you will still be empowered to take full advantage of the cloud. Furthermore, cloud communications have advanced to the point that they scale up and down with the business. This way, if your company grows, you can alter your cloud communications accordingly, ensuring your tech does not hamper your company as you expand and bring that many more, new clients, into the fold.

3. The Freedom to Work Remotely

Take advantage of cloud communications and your team will be able to work from home or elsewhere as opposed to being restricted to working solely in the office. The cloud makes it easy to interact with colleagues as well as clients regardless of location. The bottom line is legacy phone systems are outdated and unable to support business communication needs in the modern era. Thankfully, cloud communications are now priced with the average small business in mind.

Even if you only have a couple of employees, you will have sufficient room in your budget to segue to cloud communications that empower your team to work from web-connected computers in nearly every location. The cloud is your opportunity to connect your remote workers and clients to your office, streamlining communications for the utmost efficiency. This is precisely why more than 85% of small businesses are seriously considering shifting away from legacy phone systems to the cloud, as reported by Cisco.

4. Enhanced Communication Levels the Playing Field 

The cloud provides small and medium-sized businesses with the video and audio capabilities used by the top companies in the world. If you are looking to obtain a competitive advantage and even out the playing field with the top players in your industry, take advantage of cloud communications and you won’t be disappointed. Hosted solutions provide access to all the latest applications and products such as Unified Communications, virtual audio attendants, chat, voice, data, and more with direct integration into your phone.

Once your cloud communication system is in place, you will find your team enjoys better connections with customers, enhanced employee productivity, and improved customer service. As an example, automated attendants provide support for long-distance and remote workers, guaranteeing team members do not miss important calls, regardless of their location. In short, this cloud communications feature functions as a front desk receptionist, greeting callers, and routing their calls to the intended party. In fact, this technology allows for calls to be forwarded to all devices, providing access to messages from smartphones as well as home phones. This is exactly what your team and clients need to mutually benefit from top-notch communication, ensuring your business operates like a well-oiled machine whether your team is working remotely, in-office, on the road, etc.

5. Reduced Costs

There is no sense in pouring more and more money into an outdated legacy phone system when cloud communications are available. Why bother spending to upgrade your outdated phone system time and time again when there is no meaningful return on that investment? Instead, opt for cloud communications and you won’t have to worry about maintenance fees, the cost of hardware upgrades, etc. Rather, you will have a single phone bill from one cloud service provider per month. Usage plans for cloud communications are shared across the entire business. This way, you won’t have to worry about predicting your company’s business needs down the line or worry about the challenge of working with several different vendors. The cloud ensures your business has a low-cost solution for enterprise-wide communication, ultimately saving you money that can be better used for other aspects of your business.

6. The Communications Continuity Your Business Needs

Every business needs smooth, uninterrupted, and highly efficient communications. After all, communication is central to organizational success. If your team cannot communicate with one another as well as clients, your continuity will be interrupted. Conventional phone systems are dependent on power to connect calls. However, cloud communications along with hosted voice services will continue to function even when other services fail.

Consider a situation in which inclement weather makes it impossible for employees to commute to work. If cloud communication through VoIP were available, it would be possible to reroute calls as necessary, ultimately facilitating the management of phone traffic. This is exactly what your team needs to replicate actual office communications when not in the office. Opt for VoIP and you will enjoy reliable and ongoing communications regardless of what scenarios unfold in the world around you. This is the reliability and communications continuity your business needs to provide clients with support, interact with fellow team members, and ultimately help your company achieve its potential.

7. Minimal Investment, Big Results

The last thing your business needs is yet another significant expense weighing you down and making it difficult to expand your margins. Hosted PBX ensures you spend as little as possible upfront yet enjoy rewarding results across posterity. Take the cloud communications route and you won’t have to pay through the nose for any expensive configurations. This approach is affordable as there is no need to purchase any type of system, meaning you spend as little as possible upfront. Furthermore, minimal investment is needed across posterity when you take the cloud communications route. This is your opportunity to retain as much of your revenue as possible as time progresses, ultimately ensuring PBX saves you a considerable sum of money in the months and years ahead.

Key Takeaways:

• Legacy phone systems should be replaced by cloud communications.
• Cloud communications liberate your team to communicate with others and get work done even when out of the office.
• Cloud communications level the playing field with companies that are larger and have more money.
• Hosted PBX ensures you spend as little as possible upfront.
• Even if your team is not tech-savvy, they will find VoIP is surprisingly easy to use.

Voicecom Plus is at Your Service

Our cloud communications team is at your service. If you are still using a legacy phone system, reach out to us to get the ball rolling on updating your business telephone system with cloud communications. Once VoIP is added to your business, you will find interacting with others is seamless, efficient, and more affordable. You can contact Voicecom Plus today by dialing 201-512-3900 or by filling out our convenient online contact form.

The post Cloud Communications for Businesses: 7 Reasons You Should Consider It appeared first on Voicecom Plus.

Keeping pace with this ever-changing field can be challenging. This FAQ answers the business communications questions that matter to your workplace. Discover how communications systems can make your business a better place to work.

Q: What Are the Benefits of Telecommuting?

A: Research demonstrates the benefits of telecommuting include:

• Improved productivity
• Greater work-life balance
• Better employee retention
• Reduced operational and per-employee costs
• Increased flexibility
• Reduced pollution, gas costs from the commute

Q: What Are Some Remote Communication Solutions?

A: Remote communications solutions keep data secure even when people work from home. They also streamline the efficiency and productivity of remote work. The three most popular remote communication solutions are:

• Cloud-based systems
• Remote PBX solutions
• VoIP mobile applications

Cloud-Based Systems

Cloud-based systems are affordable and scalable. These systems utilize VoIP to make and receive calls. 

Cloud-based systems enable a unified communication system that costs less, and feature teleconferencing, forwarding, and automated voice-to-text transcription making cloud systems popular.

Most cloud-based options integrate with an array of business management and mobile applications.  

Remote Private Branch Exchange (PBX)

Cloud-hosted PBX gives you all the privacy and security of a private branch exchange line, remotely. This gives your business communications continuity and enhanced communication!

VoIP Mobile Application

VoIP mobile application lets a workforce stay connected via their own wireless devices. It enables access to all unified system features from any place, at any time.

Q: What is an Overhead Paging System?

A: An overhead paging system is a one-way communication broadcast tool. It lets you broadcast a message through speakers to:

• A specific department
• A specific building
• A campus area

People don’t need to answer the phone to get the message. Specialists in onsite paging systems can design and zone recipients. This lets you broadcast messages to the right people without interrupting others. 

Q: What is the Cost of Phone System Installation?

A: According to the ICTBD, a VoIP system costs anywhere from $99-$400 per extension. Service fees typically cost $20-$30 per extension, per month. 

Q: What Are Some Types of VoIP Phone Systems?

A: VoIP systems vary in terms of the location of the server. Locally hosted, onsite VoIP systems can be costly, but they’re often the most secure.

That said, modern cloud-hosted VoIP systems have better security features every day. Specialists can also design hybrid systems that fit the needs of a specific workplace. 

Key Takeaways:

• The benefits of telecommuting include improved productivity, better employee retention, and better flexibility.
• Cloud-based systems integrate with an array of business management and mobile applications.

Business Communication Systems That Work for You

If you want to start improving communications technology at your company, contact Voicecom Plus today! Our experts can assess your business needs and provide a timely quote.

The post Business Communication Systems FAQ appeared first on Voicecom Plus.

4 Legacy Phone System Disadvantages

1. Lack of Flexibility

Legacy phone systems are often difficult to modify or expand, which can leave your office’s telecommunications at a disadvantage. Additionally, these systems are often expensive, difficult to maintain, and do not offer the latest technology features, which can add unnecessary strain to your office’s budget.

2. Less Security

Legacy phone systems are often less secure than their VoIP counterparts, making them more vulnerable to attacks. In extreme scenarios, crucial information could get leaked to the general public or a competitor. 

3. Not as Scalable

As your business grows, so will its needs. Thus when you decide to scale your business, every system you have in place must scale with it. Unfortunately, legacy phone systems are notorious for being difficult to expand. This means you run the risk of falling short of your communications goals once your company begins to increase in size. 

4. Higher Ongoing Costs

Keeping legacy phone systems in your place of business is an expensive endeavor. Since these systems are so outdated, they are likely to encounter issues as time goes on.

For example, you might not be able to reach the level of functionality that you need. Or, your system could malfunction. Eliminating this issue will help you establish a more accurate budget for your company.

What’s The Alternative?

A VoIP system is superior in virtually every way. They’re flexible, secure, easy to maintain, and offer the latest features. You also won’t have any trouble scaling it alongside your business. Ready to learn all the benefits a VoIP system has to offer? Reach out to us at Voicecom Plus!

Key Takeaways:

• Legacy phone systems offer many disadvantages that could set your business back such as; being less secure, having higher ongoing costs, and a lack of flexibility. 
• VoIP systems are a great alternative to legacy phone systems.

Upgrade Your Phone System Today

Do you have a legacy phone system, and want to make the switch to VoIP? You’re in luck! Upgrading your company’s phone systems is easy with the help of the professionals at Voicecom Plus. We will help ensure that you implement the best phone system for your business. Contact us today to get started!

The post Why a Legacy Phone System is a Disadvantage to Your Office’s Telecommunications Space appeared first on Voicecom Plus.

NEC Phone System Benefits

IT-friendly Features

With built-in functionality, you can empower your IT department and help them solve any issues from the get-go. This allows you to reduce the setup time, letting you make use of the other benefits even faster.

Notifications When You Need Them

With an NEC phone system, your different methods of communications are linked. Be stress-free knowing you will never miss an important call again. When a caller is unable to get through to you, they can leave a message that will be forwarded to several different locations. Additionally, mobile alerts, email, and other methods of receiving notifications are all available with the NEC phone system.

Unified Communications

The unified communication platform on a NEC phone system allows users to engage with group chats via instant messaging software, use voice recognition software to convert messages into text, switch between working on a mobile device or desktop, and more! This helps workers stay in contact in a fast and easy manner at all times.

VoIP and Landline Combined

NEC phone systems work both with VoIP configurations as well as landlines. This allows them flexibility and customization, as well as a large amount of future-proofing. Your organization can also plan how the phone system will work on a person-by-person basis.

Key Takeaways:

• The use of VoIP and NEC phone systems is increasing all the time, and anyone not using them is soon to be left behind.
• NEC phone systems offer benefits such as unified communications, IT-friendly features, and more!

Ready to Take Your Business to The Next Level?

At Voicecom Plus, we are more than happy to help you choose the best phone system for your company. Our experts are available to guide you through that process and help you move forward. Ready to take your business to the next level? Give us a call about NEC phone systems today!

The post Take Your Business to the Next Level with a NEC Phone System appeared first on Voicecom Plus.

The Benefits of a VoIP Phone System

Effective Internal Communication

VoIP phone systems make internal communication easier and more efficient. When you use VoIP services, your calls stay within your organization rather than being routed externally to the phone company. This makes it easier to manage calls to and from employees, and you don’t have to worry about potential issues with the phone company.

Automation Made Easy

With a VoIP business phone system, you have automation at your fingertips. Once programmed, the phone serves as an automated secretary, allowing callers to simply put in an extension and reach whoever they were trying to call.

Call Routing When You Need It

With a VoIP phone system, you can have calls routed to a different location, such as a conference room. You can also set up routing so that if someone calls a worker who is not at their desk, it will go to someone else. This is particularly important if someone is trying to reach a sales or support team member and could get much-needed help right away from someone else.

Save Money

Thanks to VoIP technology, you are relying on your company’s internet rather than the phone company. This means that no traditional telephone bills are associated with your phone usage.

On top of that, these phone systems allow you to monitor which departments are getting the most calls. With this insight, you may be able to reallocate certain resources and certain personnel that helps your company save time and, therefore, save money.

Key Takeaways:

• A VoIP phone system can serve as the game-changer your company has been looking for!
• VoIP phone systems make automation easy, save you money, and have effective internal communication. 

Get Started Today

Here at Voicecom Plus, we specialize in business communication systems and technology. To discover how we can take your business to the next level, contact us today!

The post The Benefits of Using a VoIP Phone System appeared first on Voicecom Plus.

Here, we’re going to talk about some of the differences between on-premises vs. cloud phone systems. Read on to learn why you should invest in the cloud.

On-Premises vs. Cloud Solutions: The Basics

On-premise phone systems are stored in the same physical location as you. 

Whereas, cloud-based systems reside in the cloud. You use your internet connection to access them, and they require no on-premise hardware or software besides the telephones that connect to the system.

Costs

With the lack of hardware and software costs with cloud-based systems, you only pay for what you need and use. Whereas, on-premise solutions require cabling, hardware, electricity, and closet space. This makes them up to 40% more costly than cloud alternatives!

Cloud systems also include features and upgrades within their cost, and you can access them in multiple locations, as long as you’re in a place that connects to the cloud.

On-premise phone users would need to pay for all upgrades out of pocket, which greatly increases the cost over time. Additionally, with on-premise phones, you have to buy multiple phone systems to have them available for use in multiple locations.

Scalability

On-premise phones are difficult to scale. You would need to thoroughly plan the installation of phone lines with detailed and accurate forecasting, which could take weeks or even months in some cases.

Cloud-based systems, on the other hand, are designed to grow with you. This makes them extremely scalable giving you access to whatever you need when you need it. You can also add or delete phone lines immediately! 

Maintenance and Upgrading Features

Maintaining an on-premise system requires an IT specialist that would need to come on location to make updates. Cloud systems require no maintenance besides the physical phones themselves. They also have immediate upgrade implementation!

Mobility

91% of American employees hope to work remotely, which makes mobility increasingly important. Cloud phone system capabilities allow this in a way that on-premise alternatives don’t. To accommodate a mobile workforce, on-premise systems would need to undergo a complex and expensive process. 

Disaster Recovery

Disaster recovery is possible with on-premise systems, but it’s extremely costly and could negatively impact customer experiences. Cloud systems have a built-in failover if internet capabilities or power is lost. Calls are automatically rerouted to other data centers to prevent client inconvenience.

Key Takeaways:

• Cloud-based solutions let you take advantage of lower costs, faster setup, improved scalability, and no maintenance.
• On-premise phone systems are more expensive, require a lot of maintenance, and make working remotely difficult.

Get Started With a Cloud-Based Phone System Today

Voicecom Plus is committed to bringing you scalable and affordable cloud solutions. We’re excited to help your business grow! Contact us with any remaining questions that you have about switching your phone lines to the cloud.

The post On-Premises vs. Cloud Communication appeared first on Voicecom Plus.

Many business owners are unaware of the importance of developing these strategies, and this can cause some business owners to neglect this aspect of business altogether. With that in mind, the following is an overview of the importance of putting dynamic telecommunications at the center of business.

What are Dynamic Telecommunications Strategies?

For those who are yet unfamiliar, dynamic telecommunications strategies are unified communications strategies that include a wide variety of components that make communications in your company more effective and interactive. Rather than relying on a traditional communication system (which is typically a landline), dynamic telecommunications use a mixture of the following to ensure your company has all the best and most relevant technologies readily available.

Dynamic telecommunications include:

• IP Telephony and VoIP: For those who are interested in upgrading their business telephone system, IP telephony and VoIP are some of the best options to do so. On the one hand, IP telephony stands for Internet Protocol Telephony. On the other hand, VoIP stands for “Voice over Internet Protocol”; these terms are often used interchangeably. Either way, each of these types of phone systems transforms the telephone into a computer. This allows companies to have a communication system that is more effective and reliable. It is also more flexible, economical, and powerful, as far as communications tools are concerned.
• Instant Messaging: On the other hand, instant messages are typically short messages that can be sent via various mobile applications and devices.
• Email: Email is obviously electronic mail. However, email accounts can be set up and accessed in a variety of ways.
• Communications Applications: Lastly, there is a wide array of applications that can be used to make business communications more seamless and effective.

Dynamic Telecommunications Let Your Business Compete

If you are wondering about the importance of dynamic telecommunications, it’s simply because dynamic telecommunications ensure that your employees have everything needed to communicate amongst themselves, as well as with clients, vendors, etc. It is a reliable, secure, and an efficient way to streamline your business. 

Moreover, dynamic telecommunications are necessary to rival business competitors nowadays. Relying solely on a traditional communication system will hold your company back from sales and leads. This is because traditional landlines are limited in terms of functionality, and given that many businesses are now being bombarded with communications and inquiries of all kinds, relying on a traditional phone line these days can leave you a step behind the competition. Customers crave constant contact with a representative,  quick answers to questions, and personalized service. Integrating all your business technology into one unified communication system will allow you to serve your client’s needs, follow up on leads quickly, and drive results that allow your business to thrive.

Key Takeaways:

• Dynamic telecommunication strategies are an important element of any successful business strategy.
• Dynamic telecommunication strategies include a mixture of communications applications, VoIP and IP telephony services, and much more.
• Dynamic telecommunications can help make your employees and customers happier, encourage your business to operate more efficiently, and drive results and leads that put you where you want to be.

Overall, if you are a business owner looking to upgrade your telephone system, developing your own unique dynamic telecommunication strategy is essential. If you are seeking the best business VoIP phone systems, contact your friend here at Voicecom Plus today!

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