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The cloud is all the rage for business communications as we segue to the new year. People are working from home now more than ever, meaning the internet and cloud solutions have never been more important. Cloud telephone systems host phone system “brains” in data centers, ensuring the utmost efficiency. Let’s take a closer look at why your company should consider cloud communications for business.
1. The Cloud Liberates You and Your Team
Wouldn’t it be nice to tap into the power of the cloud without worrying about managing it? In fact, you won’t even have to worry about monitoring the cloud when you do business with the right cloud service provider. Monitoring services are available 24 hours a day, 7 days a week so you and your team are liberated to focus on what you do best as opposed to worrying about tech challenges.
2. An Abundance of Features
The best cloud communications for businesses have intuitive and highly effective user interfaces. Even if you and your team are not tech wizards, you will still be empowered to take full advantage of the cloud. Furthermore, cloud communications have advanced to the point that they scale up and down with the business. This way, if your company grows, you can alter your cloud communications accordingly, ensuring your tech does not hamper your company as you expand and bring that many more, new clients, into the fold.
3. The Freedom to Work Remotely
Take advantage of cloud communications and your team will be able to work from home or elsewhere as opposed to being restricted to working solely in the office. The cloud makes it easy to interact with colleagues as well as clients regardless of location. The bottom line is legacy phone systems are outdated and unable to support business communication needs in the modern era. Thankfully, cloud communications are now priced with the average small business in mind.
Even if you only have a couple of employees, you will have sufficient room in your budget to segue to cloud communications that empower your team to work from web-connected computers in nearly every location. The cloud is your opportunity to connect your remote workers and clients to your office, streamlining communications for the utmost efficiency. This is precisely why more than 85% of small businesses are seriously considering shifting away from legacy phone systems to the cloud, as reported by Cisco.
4. Enhanced Communication Levels the Playing Field
The cloud provides small and medium-sized businesses with the video and audio capabilities used by the top companies in the world. If you are looking to obtain a competitive advantage and even out the playing field with the top players in your industry, take advantage of cloud communications and you won’t be disappointed. Hosted solutions provide access to all the latest applications and products such as Unified Communications, virtual audio attendants, chat, voice, data, and more with direct integration into your phone.
Once your cloud communication system is in place, you will find your team enjoys better connections with customers, enhanced employee productivity, and improved customer service. As an example, automated attendants provide support for long-distance and remote workers, guaranteeing team members do not miss important calls, regardless of their location. In short, this cloud communications feature functions as a front desk receptionist, greeting callers, and routing their calls to the intended party. In fact, this technology allows for calls to be forwarded to all devices, providing access to messages from smartphones as well as home phones. This is exactly what your team and clients need to mutually benefit from top-notch communication, ensuring your business operates like a well-oiled machine whether your team is working remotely, in-office, on the road, etc.
5. Reduced Costs
There is no sense in pouring more and more money into an outdated legacy phone system when cloud communications are available. Why bother spending to upgrade your outdated phone system time and time again when there is no meaningful return on that investment? Instead, opt for cloud communications and you won’t have to worry about maintenance fees, the cost of hardware upgrades, etc. Rather, you will have a single phone bill from one cloud service provider per month. Usage plans for cloud communications are shared across the entire business. This way, you won’t have to worry about predicting your company’s business needs down the line or worry about the challenge of working with several different vendors. The cloud ensures your business has a low-cost solution for enterprise-wide communication, ultimately saving you money that can be better used for other aspects of your business.
6. The Communications Continuity Your Business Needs
Every business needs smooth, uninterrupted, and highly efficient communications. After all, communication is central to organizational success. If your team cannot communicate with one another as well as clients, your continuity will be interrupted. Conventional phone systems are dependent on power to connect calls. However, cloud communications along with hosted voice services will continue to function even when other services fail.
Consider a situation in which inclement weather makes it impossible for employees to commute to work. If cloud communication through VoIP were available, it would be possible to reroute calls as necessary, ultimately facilitating the management of phone traffic. This is exactly what your team needs to replicate actual office communications when not in the office. Opt for VoIP and you will enjoy reliable and ongoing communications regardless of what scenarios unfold in the world around you. This is the reliability and communications continuity your business needs to provide clients with support, interact with fellow team members, and ultimately help your company achieve its potential.
7. Minimal Investment, Big Results
The last thing your business needs is yet another significant expense weighing you down and making it difficult to expand your margins. Hosted PBX ensures you spend as little as possible upfront yet enjoy rewarding results across posterity. Take the cloud communications route and you won’t have to pay through the nose for any expensive configurations. This approach is affordable as there is no need to purchase any type of system, meaning you spend as little as possible upfront. Furthermore, minimal investment is needed across posterity when you take the cloud communications route. This is your opportunity to retain as much of your revenue as possible as time progresses, ultimately ensuring PBX saves you a considerable sum of money in the months and years ahead.
Key Takeaways:
- Legacy phone systems should be replaced by cloud communications.
- Cloud communications liberate your team to communicate with others and get work done even when out of the office.
- Cloud communications level the playing field with companies that are larger and have more money.
- Hosted PBX ensures you spend as little as possible upfront.
- Even if your team is not tech-savvy, they will find VoIP is surprisingly easy to use.
Voicecom Plus is at Your Service
Our cloud communications team is at your service. If you are still using a legacy phone system, reach out to us to get the ball rolling on updating your business telephone system with cloud communications. Once VoIP is added to your business, you will find interacting with others is seamless, efficient, and more affordable. You can contact Voicecom Plus today by dialing 201-512-3900 or by filling out our convenient online contact form.
