Different types of telephone systems, phone systems for small businesses, office phone systems, communication systems, voip phone, features

What Are the Different Types of Business Phone Systems?

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There is a common misconception that only one type of phone system is available to small businesses. In reality, there are several different types of telephone systems, each of which has its unique advantages and drawbacks. If you own or manage a small business or any other organization, you owe it to yourself and your team to consider the many different office phone systems on the market. The right phone systems for small businesses facilitate communication clearly and seamlessly, prove affordable, and are flexible enough to account for scaling.

VoIP Phone Systems

Different types of telephone systems, phone systems for small businesses, office phone systems, communication systems, voip phone, features

VoIP phone systems are communications systems that provide voice over internet protocol communication. These systems are loaded with features your team is sure to love, are reliable, and make it easy to interact with those within your small business as well as those outside of your organizations with ease. Opt for VoIP and your team won’t immediately gravitate to email when it is necessary to communicate with others. VoIP unifies communication, providing the perfect combination of internet and phone communication systems.

Conventional Phone Systems 

Different types of telephone systems, phone systems for small businesses, office phone systems, communication systems, voip phone, features

Though it is still possible for your business to use a traditional landline phone system, this option is becoming less popular as time progresses. Conventional landline systems are costly and comparably low-tech. The bottom line is your business needs a phone system that proves more reliable than a basic cell phone. After all, the vast majority of customers prefer to interact with others over the phone as opposed to through email or text message. Opt for VoIP and you will rest easy knowing you and your team can communicate with clients clearly and reliably every single time without exception.

Cellphones 

Different types of telephone systems, phone systems for small businesses, office phone systems, communication systems, voip phone, features

Though it is certainly tempting to provide your team with cell phones that they can use both in the office and while on-the-go, the bottom line is cellphones are not as reliable as VoIP phone systems. Furthermore, even if your team’s cellphones prove reliable, they are unable to transfer callers to other staff members, intercom, or even page.  

Key Considerations When Selecting a Phone System

The right phone system for your small business should have plenty of features yet functionality and reliability matter the most. When in doubt, opt for high-quality over low cost. Even your company’s unique call volume, data needs, and mobile needs should be considered when choosing a phone system. Additional considerations include design, configuration, cost, and range of functionality. Scalability is particularly important as your company will grow over time and/or undergo a restructuring that changes your communication needs.

Take Your Time When Choosing the Best Phone System for Your Small Business

There is plenty of information to consider when reviewing the many different phone systems for small businesses. In the end, the phone system you choose will hinge on your company’s unique needs including the type of work you perform. Our team works with industry trailblazers such as NEC phone systems as they have a proven track record of success, continue to innovate, and have earned our trust as a partner for business phone systems.

Key Takeaways:

  • Carefully review business phone system options before making a commitment
  • Consider your business’s unique needs when analyzing business phone system options
  • Perform your due diligence and you will likely find VoIP is the ideal phone system for your business

Voicecom Plus is Here to Help Your Team Communicate With Clarity

The time has come to provide your employees with a reliable business phone system that ensures clear communication with in-house co-workers as well as clients outside of your organization. Reach out to us today at 201-512-3900 or fill out our convenient online contact form to learn more about our communications solutions. Our mission is to provide you with the right business phone system for your unique company, setting the stage for clear communication that propels your business to new heights.

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