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Keeping your company up-to-speed and taking full advantage of the latest technology trends are critical to staying in front of potential customers and connecting with current ones. The latest and greatest business phone systems in 2021 (like cloud-based and VoIP) incorporate features into our work experience, allowing teammates to collaborate quickly and seamlessly. Many of them even bring multiple communications tools into one platform to keep your team and customers connected.
Still curious about new phone systems for your company? Find some commonly asked questions about business phone systems in 2021 below to help you decide!
Types of Business Phone Systems
The most effective phone system available for companies is Voice Over Internet Protocol (VoIP). Essentially, the phone system runs on an Internet connection, just like other technology in your office.
In the early days of VoIP technology, delays and unclear calls were problems, sometimes giving VoIP a questionable reputation. Today, however, those problems have been solved, and VoIP systems are widely recognized as best-in-class. VoIP transforms the old-fashioned telephone into a workstation providing flexible, economical, and powerful tools to run your business.
However, a few questions typically come up when companies are selecting a new phone system provider. Let’s take a look:
Q: Can I keep my landline number with VoIP?
A: Of course! Your landline number is portable, so you won’t lose a single touchpoint from a potential customer, employee, or supplier. With today’s VoIP options, your employees can be assigned one number for all communication, no matter where they are. Desk phones can roll over to smartphones and your colleagues will be able to access important features like call transfer and caller ID from their mobile phones.
With VoIP, there are no more multiple voicemail sources or checking messages on multiple devices — it’s all in one place. These features are a great fit for bring-your-own-device strategies.
Q: How much bandwidth does a VoIP phone use?
A: It depends.
Be sure to assess how many expected concurrent calls your system will need to accommodate. Before deciding on which system is best for you, work with a provider to assess your individual business needs and priorities. A thorough consultation will include the following considerations:
- Network architecture
- Bandwidth
- Internal cabling infrastructure
- Network demands
The reality of today’s work environments is that we’re all using more bandwidth and data. Ensure that your system has plenty of bandwidth available for future business growth, as well as potential feature enhancement.
Q: How can a business VoIP phone system help reduce choppy calls?
A: Proper configuration is key.
VoIP phone systems depend on an internet connection. The service could experience delays and hiccups if not properly implemented. Make sure your internet connection has the required speed and bandwidth and consider installing a VoIP router. This will give priority to your phone traffic within your network.
Talk with your internet provider about maximizing the bandwidth available to your office location and work with a reputable IT company to correctly implement a new system.
Q: How are cloud solutions implemented for phone systems?
A: Cloud-based phone systems work by breaking your voice up into small digital packets that are transmitted as data to the recipient of the call. This transmission occurs over the Internet.
These phone calls are based in the cloud and the service is flexible, agile, and efficient.
Like VoIP, cloud-based phone systems are feature-rich, continuously upgraded, and are generally very popular with employees. Cloud-based phone systems are cost-effective since calls are conducted entirely via the Internet. Most cloud systems include major features like multiple lines, call transfer, and voicemail. Thus, companies only have one monthly cost for all communication needs.
Q: How does cloud computing help businesses?
A: Cloud computing provides businesses with the opportunity to minimize costs and maximize efficiency. It also reduces the burden of purchasing and maintaining on-premise hardware and equipment.
Businesses have many options when it comes to the cloud and most business leaders choose to host in various types of cloud environments, based on their needs and applications. Companies can take advantage of the public cloud or private cloud and cloud service providers offer white-glove services to keep your business up and running at all times.
The cloud supports remote workers, overall productivity, and immediately improves your cybersecurity posture, as you adopt a secure hosting environment.
The Best Phone System Advice
Work with an expert for the proper configuration of your incoming VoIP systems. Communication is key for every business, and a reliable technology professional will ensure that your team is available and responsive to customer calls and requests.
Key Takeaways:
- Landline numbers can transfer to VoIP easily, with little hassle.
- Proper configuration of your phone system can help reduce choppy calls.
- Cloud computing is implemented through the internet and can help businesses.
Top Provider of Office VoIP Phone System
Since 1992, Voicecom Plus has designed, installed, and serviced thousands of business telephone systems throughout the tri-state area. We specialize in VoIP/cloud solutions, telephone systems, paging systems, and project management. We will also provide you with an audit of your local and long-distance calls and Internet service bills, to reduce your costs without affecting performance.
Whether your company operates on a small scale or you’re a widely based growing organization, we offer customized solutions, unsurpassed service, and quality and affordable options for all your telecommunication needs. We provide high-quality customer service 24/7 for our clients. And we aim to be the leading provider of technology infrastructure solutions while consistently maintaining our core values on every job, with every client, at all times.
Send us an email or give us a call today at (201) 512-3900. We would love the opportunity to work with you.