Call Accounting & Call Recording
Do you know how many calls are coming into your business daily?
Is your staff providing accurate information to your clients?
Measure Productivity, Manage Costs & Monitor Fraud
Call accounting and NEC call recording lets you measure productivity, manage costs, monitor toll fraud and create billings. This brings enterprise-level functionality to growing organizations for a fraction of the typical cost of a call tracking/management solution.
Quickly monitor agent productivity and make adjustments as needed to increase profitability. Automatically email daily call reports based on preset criteria to representatives so they can immediately measure their performance.
Voicecom Plus, Inc. offers various recording and call accounting solutions for small to mid-sized businesses. From call accounting systems to NEC call recording software, or a combination of both, with our experience in the industry, we will determine the best solution for all your needs.
- Improve Performance with Evaluations
- Manage Employee Productivity
- Call history, search and playback
- Measures Productivity of telemarketing
- Outreach for Abandoned Calls
- Scheduled Reports
- Network-based remote and consolidated multi-site reporting capability
- Analytics
- Evaluate Staffing Requirements
- Real-time Monitoring
Learn More Now – Request a Quote