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With increased improvements in technology, we expect an answer right away. You might even say it’s made society very impatient. This is why making your business communications reliable is a critical component of your success. Few people are willing to wait around or wade through frustrating automated entries — much less get transferred into a mailbox that’s completely full or left to hang in a black hole. Ensuring that you provide an exceptional customer experience starts with defining your communications infrastructure. It needs to be easy to use for internal staff as well as offer the best possible access to information for your customers. From where to buy the best NEC phone systems to setup and installation, here’s detailed information about finding the right telecommunications solutions for your business.
Finding the Best Telephone Equipment for Your Company
The cabling, the hardware you choose, selecting the right features and scaling your system are all considerations when you’re looking for a new business telephone system. Working with a trusted telecommunications service provider allows you the peace of mind knowing that you’ll gain access to information from across a range of industries so you can make the best possible decision for your company. Most people aren’t even sure where to start when implementing a new phone system. It’s important to look for a company that has experience in the industry and provides support 24/7.
Telephone Equipment Manufacturers
With highly-functional headsets and multi-featured phones, NEC has long been the choice of small to mid-sized businesses throughout the US.
Two popular models:
- NEC SV9100: Allowing your employees to unify their communications is a key selling point for the NEC SV9100 phones. This expandable platform provides easy access to communication via laptop, mobile phone, desktop phone and even home phones. With modular construction, you’ll appreciate that this system can scale from 2 users all the way up to hundreds as your business grows.
- NEC SL2100: A plug-and-play solution, the NEC SL2100 commercial phone system allows your office workers to gain the best productivity-enhancing IP tools that include custom programming to support the unique needs of your organization.
Finding the right manufacturer is the first hurdle, and it’s good to know that NEC phone systems support is second-to-none in the industry. You can be confident that your NEC phone technician will be able to quickly provide you with the assistance needed to maintain high availability with your telecommunications equipment.
Factors to Consider When Buying Your Office Telephone System
Once you’ve settled on a hardware manufacturer, your next step is to determine the right configuration for your telecommunications systems.
- Number of extensions needed
- Number of incoming phone lines
- How to leverage unified communications
- Voicemail capabilities
- Mobility (standard and additional options)
- Types of programmable features available
Selecting the Most Scalable and Reliable Telephone System
Are you confident that your business will remain approximately the same size for the next several years? If not, scalability becomes an extremely important conversation as you continue reviewing which telecommunications platforms are right for your business. It may be impossible to predict the growth scale of your organization, but you can purchase or lease a telecommunications platform that offers you advanced functionality in a system that can grow with your business. Today’s consumers are unwilling to wait around for answers — they’re looking for immediate gratification! You need to trust that your NEC phone system repair team is able to reliably support your business both now and as you scale for the future. Choosing reputable, authorized NEC phone system dealers helps ensure that you always have access to the high-quality service and support that your business needs to be successful.
Reliability has two components: the dealer that is installing and servicing your business telephone system as well as the hardware itself. In both cases, it’s important to check online reviews as well as get a full picture of the NEC phone system support response that you can expect. Voicecom Plus has over 28 years of experience so you can trust that your phone systems are fully protected with a fleet of trucks that is available 24/7 and technicians that are available to make repairs within the same day.
Understanding Pricing Models for Business Telephones
So how much does a business phone system cost? There are many pricing models for business telephone systems. Factors can include the features that you select, the number of handsets and users, the complexity of installation and configuration and more. Fortunately, the professionals at Voicecom Plus are always willing to work with your team to ensure you are receiving the right solutions for your business. When you are comparing prices between various phone systems and telecommunications partners, keep in mind any additional costs that might come up later, such as installation costs or the cost of training your staff members.
Takeaways
Whether you’re a mid-size or small business, getting your telecommunications infrastructure right helps improve the customer experience. This is usually the first communication with a potential customer, so it’s critical to have the right system.
- Consider these factors when choosing a new phone system: Number of handsets and phone lines, unified communications, voice mail capabilities, mobility and programmable features
- Ask questions about system scalability before making a decision
- Working with an authorized dealer can save you money and improve the overall fit of services for your business
- Be sure you’re working with a reliable installation partner
Business Phone System Installers
Maintaining a secure, scalable and mobile phone system provides a wide array of benefits for your business. When you’re looking for NEC phone system dealers, look no further than the experts at Voicecom Plus. The professionals at Voicecom Plus have been providing exceptional telecommunications services for companies of all sizes for more than 28 years. You need to know that your telecommunications provider will be there when you need them, with the 24/7 service that your business deserves to receive. Contact our telephony experts at 201-903-1087 to upgrade your communications infrastructure or for more information or schedule your free initial estimate online anytime.
